We found Nurse Jeesha to be competent dedicated and with a friendly and adjustable disposition. We would highly recommend her.
Our certified nurses provide professional medical care in the comfort of your home, ensuring you receive hospital-quality treatment without the stress of travel
From post-operative care to chronic condition management, our nursing services are tailored to meet your specific health needs, promoting faster recovery and better outcomes
With rigorous training and background checks, our nurses are not only skilled but also empathetic, offering both medical expertise and emotional support
Real experiences from the families we care for
We found Nurse Jeesha to be competent dedicated and with a friendly and adjustable disposition. We would highly recommend her.
Good morning Joji. We would like to share extremely positive feedback regarding Abhijit with you. He was phenomenal! Please consider making him a permanent staff with Portea. Respectful, kind, considerate, always with dad, never complained, clean, polite. Thank you for selecting him as a replacement for Bijish for last month. With all our best wishes to you & your team at Portea, Venkatachalam Iyer
First of all I would like to thank you with all my heart for the nursing care you provided me that I could ever imagine during this difficult time.
Thank you for putting yourself on the front line and helping me with my condition.
Your compassion,hard work and kindness do not go unnoticed.Its all because of the doctors/nurses like you we live in a happier and healthier world.
Keep up the good work by making this world a better place to live
Thank you
I would like to thank you for the nursing services arranged during the last 10 days. Appreciate your help. I would like to mention Antony (Nursing co-coordinator) for the excellent support and help.
Hope you’re well and following al necessary precautions in these uncertain times. Stay safe!
I wanted to send this note earlier but with the current situation and lockdown I’ve not been able to do so. My apologies for that.
After 3 to 4 months of critical care, my father in law passed away earlier this month. We as a family are extremely thankful to the nursing staff who were with him throughout and did everything possible to make him feel comfortable and cared for.
We did hit a rough patch at the start but your intervention helped a lot and we’ve not had to worry about quality thereafter.
While there were quite a few staff members who were involved (Laxman, Monto, Ebby) and very good at their work, in particular we have a deep sense of gratitude for Mr. Jabin who has consistently been with him from day one. Mr. Jabin was assigned to take care of my father in law while he was still in hospital and he took all efforts to match the quality of care just as they were doing in the hospital. Till the last moment, he was there with our family and has gone above and beyond his duties. It was extremely touching to see how he developed a bond with his patient and would care for him as one of his own. The more I say is less when it comes to Jabin and the way he has taken care of him is exemplary.
We are very thankful to the entire Portia team. Your services are a blessing for families that are need of critical care in a home setup.
We wish you luck
I would like to appreciate the support provided by the Portea Luckow team during this crisis time.
I have been taking services from your organization for almost over a year now, have faced few minor issues earlier but the kind of support the team provided in this testing time when the whole medical support is closed is exceptional and laudable.
My father was admitted in hospital on 20th March and was in ICU and was forcibly discharged on 25th March while being monitored in ICU. I was not getting any support from any of the hospital then I called Rakshit for help. He immediately arranged for a 24 hrs nurse assistant at home. He gave me confidence to overcome the change of managing my father at home. He has been in constant touch with me providing help, guidance and facilitating medical supplies at home. Looking at the criticality of the patient he made a home visit and took cognizance of things , guided the NA asked him to take proper care and even help my mother in home care also.
The efforts your Lucknow team put in to support the patient at home is highly commendable.
Thank you so much for helping me out during these very difficult times. Your help has been invaluable to me, and I don’t know how I would have managed without your help and support. Again, thank you so much. I sincerely appreciate your generosity.
write this note as I still grieve the loss of my dear mama. I would like to thank you who personally ensured she had the care required in the last 2 months of her life.
Pushpa, is a well-skilled attendant, the staff that substituted for her too had a great kind attitude to my mother, and this I appreciated very much. The physiotherapists had rehabilitated her well, given her condition as well.
You run a good service for the sick and/or dying and God Bless you and Portea for the help and unwavering support provided to me and my mother.
I would recommend your services without hesitation.
Many thanks and best regards,
I take this valuable opportunity to thank your team from Portea, for supporting us during a very critical time with a very professional nursing service to suit our needs. I would like to thank all the sisters, with a special mention of Miss.R.Ranjitha and coordinator Mr.Immanuel, who were our rock solid support with their dedicated nursing care.
Thank u Portea.
Their services were very competent and their staff –provided consistent and excellent services over this period.
We are grateful to them and would like to wish Portea success in continuing to provide excellent services.
Thank you for the gift given to us on your Customer Day celebration. We would like to record our appreciation for the services rendered by your staff Coordinator Ms Yasodha, Patient attendees Mr. Murugesan, have been very attentive to our needs and thanks for the services.
It is not possible to give every patient the same type of intense care for economical reasons. Doctors need to take the decision of assigning the right type of care to patients. They often have to make a decision on general ward vs home care or step down unit vs telemetry.
Usually, the general medical-surgical wards are not staffed with a lot of nurses since the patients in these wards do not require intensive care. If a doctor thinks that the patient requires a higher level of care than the general medical-surgical ward but providing ICU care would waste the resource, then the patient is referred to step down critical care. Now the question arises: what is a step down care unit?
Step down Units or SDUs provide an intermediate level of care to patients. A step down care unit is often considered by medical experts to lie between Intensive Care Units and the general medical-surgical wards.
Mainly, there are three models or types of step down units. These are:
Medical experts choose one of these three models of step down units according to the available medical resources in the hospital.
As mentioned earlier, the facilities provided in a step down unit lie somewhere between the ICUs and the general wards. You can expect the following facilities in step down care NHS:
Thanks to many studies conducted on the results of step down units, it is a well-established fact now that step down units can help in the critical care of patients. Step down critical care Unit is considered a safe postoperative care option for patients who recently had abdominal surgery, cardiothoracic surgery, or similar kind of critical surgeries.
Step down patient care has also been found to reduce postoperative complications up to a large extent. Other than that, improvements are also noted in patient pain control. To summarize, step down can help a lot in critical care when the doctor thinks that full intensive care is not needed but the patient might require constant screening of ECG or supervision of nurses.
We have already discussed that step down hospital care can prove to be helpful as a postoperative care option. But another area where step down units have provided consistent results is recovery after ICU.
Once the patient is recovered, the doctors consider it best to take the patient out of the ICU ward as it is a wastage of resources both for the patient and any other person who might need the ICU bed. However, constant medical supervision is required in order to ensure the constant intake of medicines. Hence, doctors often think that it is best for the best to be admitted in the step down unit instead of moving from ICU to regular room.
During the COVID-19 pandemic, a scarcity of ICU wards was felt almost everywhere. The number of patients who required ICU admissions outnumbered the available ICU beds by several times. In such a condition, COVID 19 step down unit proved to be helpful for both the patient and the hospital.
Data has shown that the patients who were associated with acute respiratory failure because of COVID-19 showed a major improvement in both clinical and physiological conditions with step down patient care. In fact, many step-down care patients were not even admitted to ICU wards later as they were ready to be discharged home.
In case of a surge in COVID-19 cases in the future, it is very likely that the medical infrastructure in the country is going to need to step down units. Since the number of ICU wards is not enough even in the metropolitan cities, step down units might prove to be helpful to hospitals in case of the third wave of COVID-19.
That being said, there are still many active cases of COVID-19. If you or someone you love has been tested positive for COVID-19, a step down unit COVID might prove to be helpful for you.
Portea can provide you patient care services at home. We have developed our clinical procedures after consulting with leading medical experts. You can rest assured that you are going to get the highest quality of medical care at the ease of your home.
Here is a list of the facilities that you can get with our step down care package:
Elder Care
Trained Attendant
Physiotherapy
Critical Care
Medical Equipment
Nursing
Doctor Consultation
Mother & Baby Care
Lab Tests
Speciality Pharma