elder care

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Worried about the medical needs of your parents back home? Avail the Care Plan package from Portea to ease the worries. To book a Care Plan , begin here

what is elder care?

Elder care, also referred to as senior care, is a special care service designed to meet the varied needs and requirements of senior citizens. Elder care is a vast field and includes varied services like assisted living, nursing care, adult daycare and home care. Although old age itself is no reason to consider Elder care, it is the varied physical disabilities and diseases that lead a person to contemplate on availing elder care services. A large number of senior citizens still live with their family and their care is jointly undertaken by family members. However, in today’s situation, there are cases when most family members work and are unable to give proper attention and care to their ailing seniors and as such seek for reliable and efficient eldercare programs.

Eldercare is specialized care that is designed to meet the needs and requirements of the senior citizens at various  stages of life. It’s a broad term that encompasses everything from assisted living and nursing care to home care and  hospice care . It is a comprehensive and unique preventive/therapeutic solution for the senior population of the country.

Portea brings to you a comprehensive healthcare solution for all ageing needs. Our Care Plans are specially crafted in catering to individual healthcare needs. With a dedicated Health Manager assigned, who ensures all your healthcare needs are taken care of, be rest assured. Through this plan, we also assist you with services such as Doctor Visits, Diagnostic Services, Nurse, Trained Attendants, Equipment, Physiotherapy and Nutrition.

why eldercare at home

Elder care often becomes necessary when the elder starts experiencing difficulty with activities of daily living, both independently and safely. Daily activities may include cleaning, cooking, dressing, bathing, driving, taking medicines etc.

Elder Care is mostly needed when there is gradual decline of an elder’s health with growing age, but it may also arise in emergency cases. For example elder one in your family is recovering from a broken joint or recently had a heart stroke and is still going through the cognitive and physical after effects

The type of elder care that is ideal for a person is majorly dependent upon the type and severity of health conditions he/she suffers from, and the challenges experienced as a result.

Getting old could be a difficult experience when your health starts to deteriorate and you get increasingly dependent on others for your daily activities. It is at this time that the elderly require the most care and compassion. The importance of proper elderly care can never be overstated as they too deserve the dignity of life. Although modern constraints of life do not always allow people to take care of their elderly, however, they can always opt for appropriate elderly home health care services for the smooth functioning of their life.

some of the common reasons people seek elder care includes:

a) Physical Difficulties

Numerous health problems may arise as people age and they are not able to perform many of the daily activities they once could. Their body may become more rigid, more fragile, and less resilient. Physical impairments related to particular diseases can also come in. Sometimes eders don’t report a physical impairment, hence it is important to get a complete physical examination on a regular basis.

b) Cognitive Difficulties

With growing age, some cognitive problems can be expected. But severe cognitive problems can impair the ability of elders to live safely and independently. They can cause memory issues, difficulty in understanding or speaking language, difficulty regulating emotions or difficulty in making judgments. Progressive and severe dementia can cause safety concerns and should be taken seriously.

c) Emotional Problems

Feeling of loneliness or unimportance, inability to do things that they once enjoyed, fighting a long illness can cause elders to experience emotional problems. The elders may become irritable, socially awkward, or may even have suicidal thoughts. Close observation and support is needed in such cases.

The type of geriatric care needed depends on the health condition of the old person and the severity of the problem and the type of care needed. Most people don’t require full-time nurses, while there are a few who need a 24/7 caregiver owing to the severity of their problem.

plan and details: portea’s one stop solution for our elder care patients  

Portea has designed a special ‘eldercare prime plan’ for the elderly. Under this plan, dedicated health manager oversees a range of elderly care for overall physical and mental well being. It also includes Doctor’s Consultation on call, emergency coordination, hospitalization support, social engagement activities and customized care plan.

The value-added services included in the plan are:

⮚ Dedicated Health Manager 

  • SPOC is assigned to a family who coordinates between the patient, doctor and their family. 
  • Arranges for any additional services on request and schedules appointments for other services.  
  • Go-to- person in case of any specific needs of the patients 

⮚ Emergency coordination  

  • In case of any medical emergency, the family member can call our toll free number 18001212323. 
  • 24×7 Calls availability for emergency support 
  • Ambulance arrangements with ambulance partners can be made in case of any emergency as per availability. 
  • Customer Access to our portal will be given so that the family members of the patient can view their medical & lab reports in  their convenient time and reach out to our team of medical experts in case of any query  

⮚ Doctor tele-consultation  

  • Updates will be taken from patients, their vitals will be assessed, specialist recommendations as per their  medical condition will be provided by our specialist doctors and follow ups calls will be made to the patients to  keep a check on their health condition. 

⮚ Hospitalization support  

  • Portea has tie-ups with some of the leading hospitals in India like Manipal, Fortis etc. to name a few. In case our customers require any kind of support like for normal appointments for eye checkup, dental checkup etc.  
  • Portea would help with the entire process, provide discounted packages at partnered hospitals and make sure that the procedure is hassle free. Besides, during any emergency our team would also lend assistance with the  admission procedure and paperwork to make sure that all the procedures happen smoothly  
  • Online Medicine delivery for our elderly patients as per their requirements whenever needed. Currently this  service will be made available only in the Bangalore location. 

⮚ Social engagement activities  

Portea has tied up with organisations like Silver talkiz to conduct fun-filled engagement activities where  patients can attend online cooking class , french class, legal courses plus other community driven yoga , bhajan  etc events to make sure our elderly patients get a chance to interact with many others and get engaged in  activities that make them happy  

⮚ Specialist doctor consultation 

Portea with its team of medical experts which include GPS, dermatologist, cardiologist, nephrologist,  psychiatrist, pediatric, internal medicine specialist, Diabetologist etc. assess the medical condition of the patient, conduct head to toe physical examination & provide specialist consultation to our patients on  appointment basis 

⮚ Personalized Plan  

Depending on patients’ needs and Doctor recommendations, a complete personalized healthcare plan can  also be made for each patient, that will include services such as Doctor consultation, Doctor home visits, Periodic Lab checkups, Physiotherapy sessions, Nutrition counselling, emotional counselling, Diabetes  management & Hospital assistance. 

our specialized care packages under elder care plan  

⮚ Dementia care

The progression of Dementia requires care for loved ones. In later stages of Dementia, patients need more  care and assistance than family or relatives can provide at home. That’s when Portea can help your loved  ones with our specialized services like trained care companions (nursing attendants), dedicated health  manager to take care of their needs, diagnostic services like labs, emergency management including hospital  coordination, Counselling sessions for family, Customized Elder care Plan Management including specialist  Dr. tele-consultation & Exclusive activity for Dementia care – (through STN) 

⮚ Ortho care – Hip/Knee replacement care  

  • After the surgery, post knee/hip replacement care is important for the physical rehabilitation of the patient. This care service builds up muscle strength which helps the patient get back to his normal daily activities much faster.
  • Portea offers the safest and most comprehensive Post Knee/Hip Replacement care  service that is available in the market today. Based on the initial assessment conducted by our  physiotherapist, an assigned physical therapist will conduct daily sessions with the patient to implement  the rehabilitation program created to restore his or her normal movements, ease the pain and swelling  away and build up the strength in the surrounding muscles and joints. 
  • To facilitate faster recovery and  strength build-up, a well-trained caretaker will assist the patient in his or her day to day activities. Our  team of medical experts will perform a comprehensive medical check-up and health monitoring twice a  week to check the patient’s health and vital signs. He will also manage and supervise the medical  regiments of the patient and create recommendations according to the recovery status and wellbeing of  your elder. 
  • Our doctor will conduct home visits to check the progress of the rehabilitation program and  assess the status of his or her recovery from the knee/hip surgery to ensure that everything is on track and  no problems or complications have risen. Besides the Health manager will also be appointed to take care  of the needs of patients    

⮚ Post covid care  

  • To help our elderly patients in these difficult times Portea has come up with a specially designed post covid  care plan which provides Full body assessment, Antibody titer test at home, 24×7 Helpdesk, Emergency  Coordination, Interactive Online engagement activities like yoga, meditation etc. 
  • Dedicated health manager  support, General physician consultation and follow up, Immunity booster diet chart customized by our  nutritionist with online consultation & Online physio sessions to build the respiratory capacity and lung  function. 

⮚ Post hospitalization /stroke care  

  • This plan is primarily designed to take care and rehabilitate your family members and loved ones after  surgery, major medical procedure, or illness. Its goal is to ensure that the patient suffers no complications  or problems on his path to recovery.
  • In addition to that, post-acute care surgery makes the recovery  process more comfortable at home by making sure that all the medical needs, health monitoring,  treatment, attention, and care are provided for his convenience. 
  • Daily therapy sessions like speech Therapy, keeping balance and walking etc. Nurse assistance and care 12 /24 hrs a day, Health manager  support, Weekly doctor visit and tele-consultation, Physio home Visit, Personalized diet plan, 24×7  Emergency Response and hospital assistance for appointments if required are all the benefits included in  the plan. 

⮚ Companionship care 

  • The loss of a spouse, the inability to do things once enjoyed, a change in the family living situation, such as adult  children moving away or the feelings of unimportance are all issues that can create emotional disturbance and  the feeling of loneliness among the elders & in order to help them overcome such emotions, we at Portea have  specially designed this plan which would provide the elderly with an Independent professional caretaker who  will assist them with day to day activities and take them to the hospital if needed etc.
  • We would also provide  them with a dedicated health manager who would take care of their other needs. Besides, Online engagement  activities like yoga, meditation, laughing clubs etc. monthly counseling sessions, Monthly doctor visit and tele consultation and last but not the least Tele and visiting companion to help them overcome their loneliness and  keep them engaged are also included in the plan 

⮚ Parkinson’s Care  

  • Portea offers the most successful and effective Parkinson’s care program that can help you control and  manage various health conditions safely and more efficiently. We provide our elders with regular health  screenings, Cognitive assessment and monitoring to detect the onset of new diseases and to identify the risk  factors involved with the patient’s health conditions to take action and provide the necessary solutions. 
  • Based  on the patient’s medical history, hospital records, family history our medical staff will provide the patient with the appropriate treatment, Physiotherapy sessions, Neurologist consult/Physician Review, Customized Elder  Care Plan Management. Besides, our capable and caring specialist doctors will conduct weekly visits to perform the necessary services that are mentioned above.
  •  Furthermore, our nursing attendant will assist,  supervise, and monitor the patient to educate them about his disease, check his health condition, provide the necessary treatment and medicines, and help the patient control and manage his or her disease effectively. Besides, Emergency management and dedicated HM support is also an add on benefit provided to patients.

patient stories – how sabita rathi found help in portea to provide world class care for her father?

I availed Portea Health Prime service for my father Mr. Jauhar in Bangalore. Dr Yamani Nawani was the first person who contacted me regarding what plan would be best suited for my father. Dr. Yamini is an extremely competent manager and physician. She described all Portea services to me in great detail. She also designed a special services plan that would best suit my father and spent a great deal of time and energy coordinating a plan for dad.  She was flexible and understanding about the needs of an elder Parkinson’s patient and I am beyond impressed with her work.  

She went out of her way to understand special physical therapy needs of Mr. Jauhar and made best recommendations for him. Dr Yamini made an excellent assessment of our current complex family situation and what the priorities were. Your company is lucky to have a physician of this calibre working with for your company 

 I would also like to give my feedback regarding my Portea Health manager Mereena Jose, who was assigned for my father’s case. She has been an excellent health manager. She is compassionate and has been extremely supportive to my father. Mereena has done an excellent job navigating my father’s needs in the context of a current complex family dynamics. She has regularly made calls and followed up with me and given me updates. I am extremely pleased with Portea services.

 Mrs. Sabita Rathi, United States

how to prepare for elderly care service at home

Before you pick any elderly home care services, there are few important things you need to keep in mind as per your specific requirement. For instance, the type of care needed and the type of care available, the types of elderly health care services offered to provide overall care and the services that can be modified to suit your need.

After having selected an appropriate geriatric care program, there are a few things that you need to make prior preparation for an effective and smooth elder care at home

  • Keep all the prescriptions and medications of the elderly handy as the caregiver would ask for it.
  • Note down and provide a family members contact number in case of emergencies.
  • Note down the doctors name and contact numbers who have been overlooking the elderly healthcare services.
  • Provide the list of diet and nutritional needs as prescribed by the doctor so that the caregiver can plan meals accordingly.
  • Prepare a list of activities or exercises to be performed by the elderly as prescribed by the doctor, so that the caregiver is aware of it and would help the elderly in doing so.
  • Inform the caregiver of any special needs or concerns that needs to be taken care of by the caregiver.

Caring for the elderly can be extremely challenging if the caregiver is not able to strike a chord with the elderly. However, our caregivers are compassionate people and know how to establish a bond to provide proper care. And as much as physical care is needed, all that the elderly longs for is someone to listen to them and communicate with them. Our caregivers are appropriately trained to give overall elder care at home that includes their physical and mental well being.

Patient Testimonials

G

Geeta Baliga

Bangalore

I booked a Comprehensive Geriatric Assessment from Portea and was very happy with the service provided by Dr.Shashikant and Health Managers-Jayam Samlin and Mereena Jose who visited me. The team was very cooperative and followed up with me well.
M

M. J. Aga

Mumbai

It was through Health Manager Saba over 2 years back, that I first came to know about Portea. Saba has been extremely courteous & helpful to me & my wife .
Through her we both have availed Portea services like physiotherapy, Doctor visits, ECG at our home. She has been our one-window approach to Portea ever since.
I think Portea is fortunate in having Saba as one of their Health Managers. I hope she will continue to help us by arranging for a good General Physician, in our area, to visit us in emergencies. We both are too old to go to Doctors’ Dispensaries. We are willing to pay for their visits. Thank you

J

Jeevitha

Bangalore

I would like to convey my appreciation for the commitment and dedication that Health Manager Hema has towards my family. I am glad to say that I feel quite relaxed when it comes to my father’s Health as she serves as a single point of contact for any of our requirements.
I would also like to Thank Portea for giving such a good experience by providing timely services through Health Manager Hema.