Enhancing Patient Care with Quality Nursing

We found Nurse Jeesha to be competent dedicated and with a friendly and adjustable disposition. We would highly recommend her.

Reba Mukherjee
Good morning Joji. We would like to share extremely positive feedback regarding Abhijit with you. He was phenomenal! Please consider making him a permanent staff with Portea. Respectful, kind, considerate, always with dad, never complained, clean, polite. Thank you for selecting him as a replacement for Bijish for last month. With all our best wishes to you & your team at Portea, Venkatachalam Iyer

Mr. V V Venkatachalam
First of all I would like to thank you with all my heart for the nursing care you provided me that I could ever imagine during this difficult time.
Thank you for putting yourself on the front line and helping me with my condition.
Your compassion,hard work and kindness do not go unnoticed.Its all because of the doctors/nurses like you we live in a happier and healthier world.
Keep up the good work by making this world a better place to live
Thank you

Apeksha Pandey
I would like to thank you for the nursing services arranged during the last 10 days. Appreciate your help. I would like to mention Antony (Nursing co-coordinator) for the excellent support and help.

Anjan Kumar
Hope you’re well and following al necessary precautions in these uncertain times. Stay safe!

I wanted to send this note earlier but with the current situation and lockdown I’ve not been able to do so. My apologies for that.

After 3 to 4 months of critical care, my father in law passed away earlier this month. We as a family are extremely thankful to the nursing staff who were with him throughout and did everything possible to make him feel comfortable and cared for.

We did hit a rough patch at the start but your intervention helped a lot and we’ve not had to worry about quality thereafter.

While there were quite a few staff members who were involved (Laxman, Monto, Ebby) and very good at their work, in particular we have a deep sense of gratitude for Mr. Jabin who has consistently been with him from day one. Mr. Jabin was assigned to take care of my father in law while he was still in hospital and he took all efforts to match the quality of care just as they were doing in the hospital. Till the last moment, he was there with our family and has gone above and beyond his duties. It was extremely touching to see how he developed a bond with his patient and would care for him as one of his own. The more I say is less when it comes to Jabin and the way he has taken care of him is exemplary.

We are very thankful to the entire Portia team. Your services are a blessing for families that are need of critical care in a home setup.

We wish you luck

C Gopinath
I would like to appreciate the support provided by the Portea Luckow team during this crisis time.
I have been taking services from your organization for almost over a year now, have faced few minor issues earlier but the kind of support the team provided in this testing time when the whole medical support is closed is exceptional and laudable.
My father was admitted in hospital on 20th March and was in ICU and was forcibly discharged on 25th March while being monitored in ICU. I was not getting any support from any of the hospital then I called Rakshit for help. He immediately arranged for a 24 hrs nurse assistant at home. He gave me confidence to overcome the change of managing my father at home. He has been in constant touch with me providing help, guidance and facilitating medical supplies at home. Looking at the criticality of the patient he made a home visit and took cognizance of things , guided the NA asked him to take proper care and even help my mother in home care also.

The efforts your Lucknow team put in to support the patient at home is highly commendable.
Thank you so much for helping me out during these very difficult times. Your help has been invaluable to me, and I don’t know how I would have managed without your help and support. Again, thank you so much. I sincerely appreciate your generosity.

R N Singh
write this note as I still grieve the loss of my dear mama. I would like to thank you who personally ensured she had the care required in the last 2 months of her life.
Pushpa, is a well-skilled attendant, the staff that substituted for her too had a great kind attitude to my mother, and this I appreciated very much. The physiotherapists had rehabilitated her well, given her condition as well.
You run a good service for the sick and/or dying and God Bless you and Portea for the help and unwavering support provided to me and my mother.
I would recommend your services without hesitation.

Many thanks and best regards,

Mrs Denise Ireland
I take this valuable opportunity to thank your team from Portea, for supporting us during a very critical time with a very professional nursing service to suit our needs. I would like to thank all the sisters, with a special mention of Miss.R.Ranjitha and coordinator Mr.Immanuel, who were our rock solid support with their dedicated nursing care.
Thank u Portea.

Meenakshi Vaidyanathan
Their services were very competent and their staff –provided consistent and excellent services over this period.
We are grateful to them and would like to wish Portea success in continuing to provide excellent services.

S Sundaram
Thank you for the gift given to us on your Customer Day celebration. We would like to record our appreciation for the services rendered by your staff Coordinator Ms Yasodha, Patient attendees Mr. Murugesan, have been very attentive to our needs and thanks for the services.

T.E.Degaleesan

Quality Nursing Impact on Patients’ Healthcare

Introduction- While personally caring for patients, nurses perform a vitally crucial role in maintaining patient health. Even with chronically ill patients admitted in the hospital, doctors may only devote 30 to 45 minutes a day with them, which restricts their capacity to observe improvements in the patient’s state throughout. Quality nursing is essential to prompt synchronization and information of the patient’s status to the team since they are a regular fixture at the patient’s bedside and frequently contact with doctors, pharmacists, families, and all other members of the healthcare system.

In terms of patient safety, a home nurse’s responsibilities include keeping an eye out for relapse in patients, spotting mistakes and near-misses, comprehending care procedures and flaws in some systems, recognizing and communicating difference in clinical condition, and carrying out countless other duties to guarantee patients receive high-quality care.

According to some studies, nurses spend roughly two hours and 25 minutes with their patients throughout each nine-hour shift between providing care, interacting with patients and family caregivers, and attending to patient requirements that are not immediately related to treatment, such cleanliness or potty training.

What Is Quality Nursing?

There hasn’t been any research done on how hospitalized patients with serious illnesses feel about the quality of nursing care. By combining empirical data from interviews with 16 patients with terminal disease and research on the characteristics defining quality nursing care, a notion of quality nursing care for the public was produced. The characteristics of quality nursing care were individualized care, competence, integrity, and delivery with the proper manner.

Across a range of patient demographics, the qualities of competence, caring, professionalism, and manner were found to be essential elements of high-quality treatment. However, the caring domain gained in significance as patients with advanced disease began to feel fragile. Measuring patient impressions of susceptibility is necessary for evaluating the quality of nursing care provided to patients with terminal illnesses, even in home care services.

Impact of Quality Nursing-

The wide-ranging nature of the nursing profession necessitates the juggling of numerous both hard and soft skills, all of which might affect the general standard of care. Along with the field-specific abilities picked up through formal nursing education, these abilities also include interaction and compassion.

Using Communication Skills to Drive Patients’ Satisfaction- The capacity of nurses to interact with patients clearly and compassionately is their greatest asset in enhancing the patient experience. Nurses, who spend the most time with patients of any clinician, are crucial to providing high-quality patient education while allaying patients’ worries and calming their anxieties. Nursing professionals concur that mutual trust should be the first step. Patient satisfaction is more successfully increased by nurses who understand their patients personally. But experts agree that building that relationship is far easier said than done. It might be difficult for nurses to develop a personal connection with everyone they care for because they are responsible for much more than simply patient encounters.

Implications of Nurse Participation in patient safety and care quality- As a crucial member of the nursing management, nurses play a key role in ensuring patient safety, which is essential for achieving patient contentment. In order to ensure that patients receive high-quality care, nurses undertake a variety of tasks, including keeping an eye out for treatment failure in patients, spotting mistakes and near misses, recognizing care processes and flaws in some systems, and monitoring patients for these and other factors. Patient satisfaction ratings are positively impacted by dedicated nurses who do routine rounds.

Binding patient and nurses’ Interactions Along- The right supports must be available for nurses in order for them to fulfill these crucial duties related to care quality. Positive work environments do affect patient experience scores, according to data. In fact, providing home nurse care to patients in their homes is a fantastic way for nurses to get to know them better. Making sure a facility has enough nurses on staff to effectively communicate with patients can frequently increase patient satisfaction. Another technique to make patients feel well-cared-for is to increase the amount of time nurses can engage with each one of them (another benefit of hiring enough nurses). In order for all patients to leave with a greater recognition of their health and treatment alternatives, doctors and nurses can be trained in effective communication techniques to increase patient satisfaction. Patients receive better treatment when their nurses are supported by clinically competent coworkers, have autonomy in their nursing practice, have access to enough staffing, and operate in a patient-centered environment.

Respect and Organization- Nursing staff must maintain a high level of respect for their patients at all times in order to properly give high-quality care. Competent nurses keep a courteous approach, respect patient privacy seriously, and prioritize their patients’ needs before their own. Additionally, having good organizational skills might mean the difference between life and death because nurses are frequently the ones in charge of managing patient information and giving medication. Nurses need to monitor and record changes in a patient’s health or prescription regimen even in busy work conditions.

Conclusions

Nurses have a variety of effects on the quality of care. In places including hospitals, nursing homes, and community care settings, they use both hard and soft abilities to deliver high-quality care. Through their everyday interactions with patients, nurses have a direct impact on patient satisfaction. Nurses practice patient empathy and person-centered care to provide patients with individualized treatment that fits their specific demands and objectives. They use interpersonal skills to guarantee effective communication and patient safety.

How Portea Helps You Get Quality Nursing?

Never compromise on your health by choosing anything less than the best. A group of competent and experienced nurses work at Portea. These nurses possess years of expertise treating chronic illnesses, elderly patients, and post-surgical patients, among other things. A patient require psychological assistance in addition to high-quality drugs to heal from their ailments. Portea nursing care excels in this area compared to the competition. The patients are cared for with compassion and sensitivity by these skilled nurses. Patients gain self-confidence and motivation to solve difficulties as a result. So, Portea is the place to go to if you’re looking for trustworthy nursing care close by. To learn more about how Portea can aid you with your rehabilitation journey, schedule a consultation.