Things to Check Before Hiring a Nursing Aide

Brother Prince had assisted us with medical assistance. He was very good and efficient. Would highly recommend his services to everyone. He ranks 10/10 on all matters. Thank you and Prince for the timely help and service.

Ms.Abhinaya was caring knowledgeable on the medical front…..she took good care of my mother aged 72 years after a minor surgery….we were relieved that my mother was in safe care….good job…..God bless…..D.Mahesan S/o Mrs.Premasekaran.

Hi portea team,

At first, I was bit upset with portea team as I did not get timely confirmation for my appointments. Also I did not get good response initially when I raised my concern. Within few minutes of raising the concern and expressing my dissatisfaction, your customer representative Mr. Ahmed called me and ensured that the concerns were addressed to my satisfaction. He even followed up the next day to ensure that I did not face any inconvenience. Kudos to him for getting things under control.

Regards,
Abhijit
9886591551

Greetings to the Portea family,

Our hearfelt gratitude for your continued support for Papa ( Mr. Jitendra Modi). Papa left us for his heavenly abode on 2nd June. We have used your services for almost 8 years and have been more than satisfied with the same. Of course there have been problems; however all of you have stepped in and ironed out those issues, which was extremely reassuring for us since we are abroad.

We would specially like to mention and thank Janeesh. We completely understand that his job is not easy; however being available for Mummy, knowing that she is alone, he has always been a strong support for her.

Finally, Thank you to every Care taker of Portea who have supported us and taken care of Papa in these last 8 years.

Mummy has passed on her gratitude and blessings to all. We have been and will continue to refer Portea to family and friends.

Regards,
Mamta & Piyush Modi

Hi ,
“My name is Sivagami, I am the elder daughter of Mr. G. Vairavanathan.

I take this opportunity on behalf of my sister Kalpana and myself to express our sincere thank you to you and the entire team from Portea Home Health Care, Chennai. Thank you for your support in efficiently arranging the attender and his Covid test done in a timely manner.

Being so far away from home and our parents at this most critical and challenging times, we are so grateful to get your help.

You and the team did an excellent job very efficiently for this emergency hospital admission. By God’s grace and everyone’s support, my Dad is back home and recovering well.

I would like to thank, the Lab Service Coordinator Ms. Maggie for her support to get the Covid test result on time for the attender Sabari. I heard that, she followed up with the results late at night. Her timeless efforts are greatly appreciated.

Next, Ms. Hema Latha for her support in coordinating and appointing Sabari in a very short notice. I understand that, it must be challenging to get such staff due to given circumstances of Covid time.

Lastly, Mr. Sabari for his support and efficient service for the entire stay. He did a good job of taking care of my Dad. Much appreciated!

Thank you.”

This is an expression of sincere appreciation towards the services rendered by Mr Jeemon, Pune, Portea Manager.

Despite the current challenging situation arising out of COVID-19 infection, Jeemon has been very supportive. He is polite and professional in his dealing and we hope and look forward for a similar experience in the future as well.

This is to express deepest thanks for all your support over these last two months for my father Mr. A R Mahendra, who passed away on 19th April.
I would like to add my appreciation to Suyash for always being available, whatever the time of day. Also, for his commitment and involvement where he made every effort to meet our requirements. This was evident in the first BIPAP machine we took from you even when my father was in hospital in February, as also with the second machine you provided even during the lockdown.

Additionally, we are grateful for the immediacy with which he provided us with an attendant when needed.

While we first had Mr Nutan for one week , and later on Bidhan Roy, we are extremely happy with both their services as well. I would like to extend this to the personnel of Portea who visited us each month, who exhibited patience and efficiency.
An overall very efficiently coordinated and satisfactory experience.
Suyash has played a significant part in keeping my father comfortable these last two months, and we are indeed grateful to him.

Laxmi, a nursing attendant has been serving the patient for the past one and half years with utmost dedication. She had a very good chemistry with the patient. She is able to manage the patient whose walk and talk were impaired on account clipping surgery to the brain. During her shift I and my family members get more relief and confidence. We highly appreciate her services and I thank Portea for deputing such a dedicated nurse.

I availed Nursing Attendant service for my mother and must say that the services provided by the person who visited my home were excellent. The nursing attendants who visited our house for last one month were very proactive and kind. The manager Mr. Joji was very communicative

“A quick note of gratitude to the Portea team. The service and the attendant were really good, and offered us great relief and assistance post the surgery. Many thanks for your help!”