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Hi, this is Sneha here,
I wanted to give my feedback regarding the service I got from portea staff,
my experience with portea staff was good this time,
would like to thank miss Saba and Mr Parthasarthy who helped me in getting the work done very promptly and smoothly, also on my special request the phlebotomist sent, knew his job very well,
thank you once again
Portea customer service…
Hello Mr. Parthasarathi,
I am very much delighted to thank you for your immediate response to sort out the problem and difficulty I was facing to get the Blood test reports due to some problem. First, the reports sent to me were incomplete.
Then you come into this picture and you are able to listen carefully to the problems I was facing from the morning.
With your personal efforts, I was able to get the full and Complete Email blood reports.
Thank you for your timely help.
Really Appreciate your help on the issue and your quick and prompt resolution of the issue.
Not only were you patient enough to listen and understand the problem but also provide a quick resolution for the same.
Really appreciate it and Thank you once again for your help and support.
Received the payment on 22nd December, amount ₹6000, ₹3000 and ₹5000. I had to go to the bank to check. There are no entries in the pass book That particular month. That was the confusion.
I thank Sumithra, who took the initiative to check on this and give me proper information.
Thank you once again Sumitra.
I am really happy with your hard work and awesome follow up. The way you have helped us, in not only delivering the equipment from the time when we really needed it, you have helped us beyond the normal expectation and also helped us in refund. I definitely give my gratitude to you and the team. A Special thanks to you on the follow up you have done and we look forward to a continuous collaboration in future. Thank you so much!!!”
I am extremely happy and relieved. When I was going through a lot of tension because you couldn’t get me a spare, I got a call from your customer care. The girl, Sikha, talked to me and made me so relaxed. The second call she came out with a solution and the third she implemented. I got a spare. Thank you very much.
I am a retired Manager From The Bank of Tokyo, New Delhi Br. and am trained to Identify talent. I would like to tell you the Sikha who attended my call will be an asset to any organization she works for.
Mother & Baby Care